Returns & Exchanges
At Sanvi Jewels, we want you to be completely satisfied with your purchase. If your jewelry doesn't meet your expectations, we offer a seamless 14-day return and exchange policy for all unworn items in their original packaging.
Initiate Your Request
Log into your account or visit our returns portal to submit a request with your order number and reason for return.
Prepare the Package
Carefully pack your jewelry in its original velvet box and protective mailer to ensure it arrives back to us in pristine condition.
Ship the Item
Affix the prepaid shipping label provided via email and drop off the package at any authorized courier location.
Quality Review & Refund
Once our artisans inspect the item for quality assurance, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing